Beauty Retail Associate
4 weeks ago
Location: QC-Quebec Capitale
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular
About Us:
Sephora has been a pioneer in the world of premium beauty since its inception in the 1970s in Paris. Acquired by the prestigious Moët Hennessy Louis Vuitton (LVMH) in 1997, Sephora showcases nearly 300 brands, offering a diverse range of beauty products, including cosmetics, skincare, body care, fragrances, and haircare. With over 360 locations across North America and 33 countries globally, Sephora continues to redefine the beauty retail experience.
Your Role:
As a Beauty Advisor, you will deliver exceptional and knowledgeable service to all customers in our Colour, Skincare, Fragrance, and Cash areas.
- Client Engagement: Welcome every customer with enthusiasm. Provide courteous and informed service to meet their needs. Assess client requirements and recommend suitable products. Share your product expertise with clients as necessary. Offer makeovers when required.
- Training & Development: Ensure comprehensive brand training is effectively completed for designated team members. Actively seek additional product knowledge as necessary. Assist in cross-training fellow Beauty Advisors.
- Operational Excellence: Participate in inventory management. Communicate any inventory concerns to management. Adhere to sampling policies and procedures. Stay informed about special events and promotions within the store. Engage in initiatives to minimize loss. Designated advisors should be knowledgeable about cashier responsibilities.
- 1 to 3 years of experience in retail or the service industry.
- Strong verbal and written communication skills with the ability to influence stakeholders at all levels clearly and concisely.
- Willingness to maintain a flexible work schedule, including days, nights, and weekends.
- Team Environment: Collaborate with talented, supportive, and intelligent leaders and colleagues.
- Employee Discounts: Enjoy discounts on products and receive complimentary items throughout the year.
- Professional Development: Sephora invests significantly in training for its associates, focusing on product knowledge and personalized career planning to help you achieve your professional aspirations.
- Part of the LVMH Family: As a member of LVMH, one of the largest luxury groups globally, you will receive support from a network of over 70 prestigious brands.
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