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Retail Department Supervisor

3 months ago


Toronto, Ontario, Canada Longo's Full time

Position: Department Manager (NOC Retail Supervisor)

Business Type: Grocery Retail

Employment Type: Full-time, Permanent

Vacancy: 1 Position

Wage: Competitive salary with eligibility for bonus, benefits, and savings programs.

Language of Work: English

The Department Manager plays a crucial role in providing effective leadership to achieve sales targets, merchandising objectives, and overall financial performance within their department. This position ensures a safe and engaging shopping experience for customers and a positive working environment for team members. The role embodies the company's core values of Integrity, Trust, and Respect, fostering a culture that prioritizes exceptional customer service.

Duties & Responsibilities:

  • Mentor and coach department team members to enhance productivity through strong technical skills and ongoing product knowledge.
  • Consistently deliver outstanding service and hold the team accountable to high standards of excellence.
  • Prepare written reports and maintain documentation related to operations, health and safety, and human resources.
  • Ensure department cleanliness and compliance with health and food safety standards.
  • Implement departmental initiatives effectively and within budget to support corporate objectives.
  • Train team members on policies and procedures, including health and safety regulations.
  • Achieve financial objectives through effective merchandising and inventory management.
  • Foster high team engagement through positive communication and timely performance evaluations.

Requirements:

  • Strong knowledge of prepared foods and retail operations.
  • Minimum of three years of experience in team management.
  • Solid financial acumen and understanding of key performance indicators.
  • Proven ability to coach and develop team members.
  • Familiarity with employment standards and safety practices.
  • Knowledge of merchandising techniques and inventory control.
  • Effective communication skills and the ability to lead through influence.
  • Flexibility to adapt to changing business needs.

Working Conditions:

  • Work is conducted in a standard retail environment with occasional meetings.
  • Travel to other locations may be necessary.
  • Team members may be cross-trained in various departments as needed.
  • Ability to work varied shifts, including evenings and weekends.
  • Physical demands include standing for extended periods and lifting.

Longo's is dedicated to providing accommodations for individuals with disabilities throughout the recruitment process and will work with qualified applicants to ensure accessibility needs are met.