Customer Experience Associate

1 month ago

Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Handle a broad range of customer transactions, including deposits, withdrawals, and bill payments.
  • Identify customer needs and provide solutions to meet those needs, promoting products and services as appropriate.
  • Work collaboratively with colleagues to achieve business objectives and provide a positive customer experience.
Requirements
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer service or a related field.
  • Post-secondary or undergraduate degree in a related field is an asset.
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and a comprehensive benefits program. We also provide opportunities for career development and advancement, as well as a positive and inclusive work environment.

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading financial institutions, with a commitment to delivering exceptional customer experiences. We are a diverse and inclusive organization, with a strong focus on community involvement and social responsibility.

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