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Salon Operations Manager

3 months ago


Surrey, British Columbia, Canada GLITZ SALON & SPA INC Full time
Position Overview

The Salon Operations Manager at GLITZ SALON & SPA INC is responsible for overseeing the daily activities of the salon, ensuring a high standard of service and operational efficiency.

Key Responsibilities
  • Leadership: Direct and manage daily salon operations to ensure smooth functioning.
  • Planning: Organize and strategize daily activities to optimize service delivery.
  • Policy Development: Establish and implement effective policies and procedures for staff management.
  • Financial Management: Plan and oversee budget allocations and inventory control.
  • Marketing Management: Manage contracts related to advertising and promotional strategies.
  • Staff Management: Recruit, train, and supervise salon personnel.
  • Customer Relations: Address and resolve customer complaints and concerns promptly.
  • Operational Evaluation: Plan, organize, direct, control, and assess daily operations for continuous improvement.
Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: Minimum of 1 year to less than 2 years in a similar role.
  • Employment Type: Permanent position.
  • Language: Proficiency in English.
  • Work Hours: 30 hours per week.