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Service Operations Specialist

3 months ago

Newmarket, Ontario, Canada Zanchin Automotive Group Full time

Exciting Career Opportunity in Automotive Services

Empowering Your Journey

Zanchin Automotive Group, a prominent name in the automotive industry with over 50 years of community support, is seeking a dedicated Service Operations Specialist to enhance our customer service experience.

Become part of a company that values talent, integrity, and respect, fostering a culture where careers flourish through enthusiasm and commitment. This is your chance to contribute to a dynamic team that embraces innovation and drives performance through a positive mindset.

What We Offer...

  • Attractive and competitive compensation package
  • Comprehensive Group Benefits Program, including medical, dental, vision, and life insurance
  • Provision of necessary tools and equipment
  • Continuous training and development opportunities from industry experts
  • Career growth potential within the organization
  • Exclusive employee discounts on vehicles, travel, gym memberships, and more

About the Role...

This pivotal position is essential to our service operations, responsible for overseeing the vehicle preparation process from initiation to completion, ensuring timely service delivery. Key responsibilities include:

  • Welcoming customers as they arrive in the service area
  • Ensuring vehicles are parked appropriately
  • Valeting and checking in customer vehicles
  • Managing vehicle movements as necessary
  • Maintaining cleanliness and organization of the parking lot and surrounding areas
  • Driving and operating both manual and automatic transmission vehicles
  • Exhibiting strong customer relations skills

About You...

The ideal candidate will possess a solid background in customer service, demonstrating:

  • 1 to 3 years of relevant customer service experience
  • A secondary school diploma or equivalent experience
  • Proficiency in operating both manual and automatic vehicles
  • A valid Driver's License with a clean driving record
  • Adaptability to changing environments and the ability to meet deadlines
  • Professional communication skills, both verbal and written
  • Strong attention to detail, organizational skills, and strategic thinking
  • Professional demeanor and the ability to work independently
  • Self-motivation and a commitment to excellence
  • A desire to thrive in a fast-paced, energetic environment
  • A proven dedication to quality in all tasks

Why Choose Zanchin Automotive Group?

Your career aspirations will be nurtured as we prioritize development and advancement opportunities.

Be part of a successful team recognized for its people-centric approach, backed by decades of industry leadership.

Your ideas will be valued in our collaborative environment that encourages innovation and strategic thinking.

Enjoy a competitive compensation structure with numerous employment benefits.

Experience a culture focused on transparency, communication, and teamwork – we work together to achieve our goals.

Explore a fulfilling career with Zanchin Automotive Group, where your future is bright and full of possibilities.

Zanchin Automotive Group is an equal opportunity employer dedicated to creating an inclusive, equitable, and accessible workplace where every team member is valued and supported. We welcome applications from all individuals and will provide accommodations as needed throughout the recruitment process.