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Customer Service Operations Supervisor

3 months ago

Golden Horseshoe, Canada Boston Pizza Ancaster Full time

Posted by: Boston Pizza Ancaster

Job Details:

  • Location: Ancaster, ON
  • Salary: $54.00 hourly / 42.5 hours per week
  • Employment Type: Permanent, Full-time
  • Shifts: Day, Evening, Morning
  • Start Date: Immediate availability

Overview:

Experience Required: 2 to 3 years

Work must be conducted at the designated workplace; remote work is not an option.

Key Responsibilities:

  • Oversee the operations of a department that delivers services.
  • Resolve technical issues to assist team members with established protocols.
  • Guide and mentor staff in the creation and execution of service quality evaluation strategies.
  • Manage, allocate, and oversee budgets for client initiatives, contracts, equipment, and supplies.
  • Formulate, develop, and organize the policies and procedures of the establishment.
  • Act as a representative of the organization within various economic and social entities.

Eligibility:

The employer welcomes applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Important Notice: This job posting was directly submitted by the employer. The Government of Canada has implemented measures to ensure its accuracy and reliability but cannot guarantee its authenticity.