Department Head
4 weeks ago
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. And they're tasked to do it all according to H&M values, standards, policies, and procedures. Just know that the only way we can become a better company is when we have talented people help unlock what's possible for everyone around them.
Key Responsibilities- Manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including approving time-off requests, pay, location or title changes.
- Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability.
- Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and SPH goals.
- Work with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability.
- Responsible for knowledge and completion of cash office operational functions.
- Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint.
- High School graduate or equivalent. Associate's or Bachelor's Degree preferred.
- Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge.
- Experience in administrating progressive discipline process and performance management.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Inclusion & Diversity: H&M is a part of H&M Group. Hence all diversity dimensions are taken into consideration in our recruitment process.
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