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Mission Assurance Director

2 months ago

Ottawa, Ontario, Canada Telesat Full time

Job Summary:

The Director of Mission Assurance will play a critical role in ensuring the success of Telesat's Lightspeed program. This individual will be responsible for coordinating all program Mission Assurance activities, planning and managing the Telesat Lightspeed Mission Assurance Organization, and developing and maintaining a system for managing processes critical to Mission Success.

Main Responsibilities:

  • Provide Vision and Leadership: Develop and communicate a clear vision for Mission Success, and provide strategic guidance to the team to achieve this goal.
  • Process Implementation and Oversight: Work across Telesat's segment organizations to drive implementation and oversee execution of processes to ensure Telesat Lightspeed system Mission Success.
  • Process Management and Communication: Develop and maintain a system for communicating, managing, and linking processes to ensure seamless execution.
  • Training and Development: Work with the Sr. Manager, Lightspeed Program Delivery to provide training on processes to ensure team members have the necessary skills and knowledge.
  • Communications and Risk Management: Develop and advise senior management on communications related to Mission Assurance, and work with the Director, Lightspeed Program Management Office to ensure effective Risk Management.
  • Program Quality Processes: Administer program quality processes, including Quality and Nonconformity Reporting and Disposition, Corrective and Preventive Action, Supplier Assurance, Software Assurance, Operations Quality, and Independent reviews, audits, and investigations.

Requirements:

  • Education and Experience: Bachelor's degree in engineering, Master's degree or equivalent in Engineering Management is preferable. At least 15 years' experience in engineering development involving both hardware and software, preferably working in communications or satellites. At least 5 years' experience as a manager with Mission Assurance experience.
  • Skills and Abilities: Ability to assess technical status and issues in hardware, software, and operations. Expertise in failure and anomaly investigation, corrective action, preventive action, and continuous improvement. Excellent oral and written communication skills in dealing with engineers, internal and external stakeholders, senior management, and staff. Ability to convey status and issues clearly, concisely, and accurately. Ability to effectively communicate with technical and non-technical individuals. Strong organizational skills. Significant skill in influence management to help broker solutions across organizations. A team player, collaborative, and independently driven. Must demonstrate a flexible, open-minded attitude and have strong interpersonal skills.
  • Technical Skills: High-level of expertise with Microsoft Office suite: Excel, Project, Word, Visio, and PowerPoint, and Atlassian tools: Jira, Confluence.

Working Conditions:

  • General office environments
  • Full-time office
  • Prefer Telesat Ottawa office based, exceptional candidates based from another Telesat location will be considered
  • Occasional travel, including international travel is anticipated
  • Candidate must be able to obtain relevant security clearance