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Retail Operations Leader

3 months ago

Red Deer, Alberta, Canada Carters Inc. Full time

Employee Type
Regular

Position Overview
As a Store Leadership Specialist, you will be at the forefront of our brand, representing our values to families. Your role will involve creating a friendly and inclusive atmosphere, maximizing the strengths of your team, and continuously enhancing your knowledge of our product offerings. You will mentor your staff to help them excel, become experts in our brand, and take charge of their professional journeys.

What We Appreciate About Carter's
Carter's Inc. stands as the leading apparel retailer in North America, dedicated exclusively to infants and young children, featuring brands such as Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. We prioritize the growth of our teams through comprehensive training and development initiatives, ensuring collective success.

Benefits We Value

  • Flexible schedules tailored to your lifestyle.
  • Comprehensive health benefits, mental wellness support, a 30% discount on our products, referral bonuses, and more.
  • Paid time off, holiday leave, parental leave, adoption assistance, charitable matching gifts, and additional perks.
  • Opportunities for skill development and personal growth.
  • Programs designed to facilitate your advancement in your current role and beyond.

Your Responsibilities

  • Develop a talent pipeline through networking and recruitment; create succession plans by mentoring and training your team.
  • Encourage a positive, safe, and inclusive workplace for all employees.
  • Foster leadership by providing guidance and investing in team development.
  • Establish a customer-centric approach on the sales floor.
  • Greet customers warmly and assist them with our product offerings.
  • Implement company directives regarding merchandising and operations; oversee payroll and budget management.
  • Analyze Key Performance Indicators (KPIs) to drive performance.
  • Lead and enhance an omnichannel shopping experience.
  • Build customer loyalty through company-sponsored initiatives.
  • Minimize loss through exceptional customer service and operational controls.

Desired Candidate Qualities

  • A proactive and solution-focused attitude.
  • Strong verbal and written communication skills.
  • Proven leadership and supervisory capabilities.
  • Competent in computer and technology applications.
  • At least 3 years of experience in retail or related management roles.
  • A high school diploma or equivalent.

Physical Requirements

  • Ability to lift up to 40 pounds as necessary, with frequent bending, stooping, reaching, pushing, and pulling.
  • Capability to stand or walk for extended periods; climb ladders as needed.
  • Availability to work during days, nights, weekends, and holidays as scheduled.

Carter's Commitment
Carter's is an equal opportunity employer, welcoming all interested and qualified candidates to apply. If you require any accommodations, please feel free to reach out to us.

NOTE: This job description is not exhaustive. Duties may be modified or reassigned at management's discretion.