Sign Language Interpreter Community Liaison

1 month ago

Halifax, Nova Scotia, Canada Sorenson Communications Full time
Job Summary

Sorenson Communications is seeking part-time Deaf and hearing community interpreters to provide high-quality interpretation services for Deaf consumers in multiple locations company-wide. The ideal candidate will possess a wide range of language skills in American Sign Language and English, with excellent internal and external customer service skills.

Responsibilities
  • Effectively interpret between ASL and spoken English for hearing interpreters, and between ASL, Tactile American Sign Language, other forms of visual communication, and written English for Deaf interpreters.
  • Maintain active membership in good standing with CASLI and adhere to Sorenson policies and procedures, the CASLI Code of Ethics and Guidelines for Professional Conduct or the NAD-RID Code of Professional Conduct.
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
  • Work effectively in a team environment, receiving support from and providing support to colleagues.
  • Exhibit the ability to meet performance and customer service expectations with minimal supervision.
  • Enhance interpreting skills through continuing education and training.
  • Maintain compliance with any national, state, or local licensure and/or certification requirements.
  • Maintain a flexible work schedule to meet the various interpreting needs in the community setting.
  • Possess the ability to work effectively in a fast-paced, dynamic environment in a variety of settings and locations.
  • Fully comply with Sorenson Communications attendance requirements.
  • Effectively represent the Sorenson Communications brand when interacting with customers in the field.
  • Work with intern students or provide mentoring when appropriate and as assigned.
  • Be prompt and prepared for each interpreting engagement.
  • Flexible with assignment changes.
  • Ability to use technology for accurate reporting for billing, scheduling, and service evaluation.
About Us

Sorenson Communications is committed to connecting people every day through communications access. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between various languages.

Equal Employment Opportunity

Sorenson Communications is an EOE, Disability/Age Employer.

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