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Shift Manager

2 months ago


Pickering, Ontario, Canada Little Caesars Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Little Caesars. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our restaurant runs smoothly and that our customers receive their orders in a timely manner.
  • Staff Supervision: Supervise and coordinate the activities of our staff, providing guidance and training to ensure that they are equipped to provide excellent customer service and prepare high-quality food.
  • Quality Control: Ensure that our food and service meet the highest quality standards, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and satisfied with their experience.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
  • Teamwork: Work collaboratively with our team to achieve our goals, maintaining a positive and supportive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, attention to detail, and ability to work as part of a team.