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Retail Store Supervisor

2 months ago


High Level, Canada Mobil Gasbar 3833 Full time
About the Role

Mobil Gasbar 3833 is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
    • Hire, train, and develop sales staff to ensure they have the skills and knowledge required to excel in their roles.
  • Operations and Administration
    • Establish and maintain efficient work schedules to ensure optimal sales floor coverage.
    • Prepare and analyze sales reports to identify trends and areas for improvement.
    • Manage inventory levels, ensuring that stock is accurately counted and stored.
  • Customer Service and Sales
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Develop and implement sales strategies to drive sales growth and meet sales targets.
  • Security and Safety
    • Ensure that all security and safety protocols are followed, including basic security clearance procedures.
  • Work Environment and Physical Demands
    • Work in a fast-paced retail environment, with a combination of sitting, standing, and walking.
    • Stand for extended periods, with regular breaks to rest and recharge.
  • Personal Qualities and Skills
    • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
    • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
    • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
    Requirements
    • Education
      • No degree, certificate, or diploma is required for this role.
    • Experience
      • Experience is an asset, but not required.
    • Language
      • English is the primary language spoken in this role.
    • Work Hours
      • 35-37 hours per week.