Sales Support Specialist

4 weeks ago


Burnaby, British Columbia, Canada Hedgehog Technologies Inc. Full time
About the Sales Support Specialist Position

Hedgehog Technologies Inc. is seeking a skilled and detail-oriented Sales Support Specialist to assist the field sales team in achieving their objectives. The ideal candidate will serve as a key resource for both colleagues and clients, ensuring that schedules are maintained and that all necessary documentation and information are readily available.

The primary aim is to enhance the team's efficiency and contribute to the sustainable growth of the organization.

Sales Support Specialist Responsibilities:
  • Overseeing document management (e.g., filing) and Customer Relationship Management (CRM) systems
  • Timely processing of Requests for Proposals (RFPs)
  • Communicating with clients regarding any concerns or issues
  • Effectively addressing customer complaints
  • Assessing the team's performance and progress, while offering constructive suggestions
  • Keeping the team informed of any pertinent updates or information
Sales Support Specialist Requirements:
  • Proven experience in a sales support role
  • Strong computer proficiency
  • Familiarity with MS Office Suite
  • Excellent organizational abilities
  • Outstanding verbal and written communication skills
  • Ability to work collaboratively within a team
  • Bachelor’s degree in Marketing, Business, or a related discipline


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