Senior Underwriter

3 weeks ago

Markham, Ontario, Canada Aviva Full time

**About the Role**

As a Senior Underwriter on the Ovation team at Aviva, you will play a key role in delivering best-in-class service to our broker partners. Your primary objective will be to ensure consistent, fair, and valuable communication with our clients, while developing meaningful relationships that drive business growth and underwriting excellence.

**Key Responsibilities**

  • Deliver superior quality service, aiming for first point resolution in all interactions.
  • Maintain an informed mindset and challenge the status quo to provide the best underwriting service.
  • Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.
  • Negotiate coverage options and premium while maintaining underwriting discipline and profitability.
  • Prepare new business quotes; process endorsements, renewals, and inspections.
  • Order and analyze reports, including claims histories and driver's abstracts.
  • Navigate multiple applications at the same time, including Broker Portal, property evaluation software, Salesforce, Five9, and other web-based applications.
  • Effectively prioritize tasks to ensure delivery in a timely manner.
  • Exhibit a high degree of integrity when representing Ovation to our broker partners, working with team members and Ovation leaders, and with key stakeholders at Aviva Canada Inc.
  • Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

**Requirements**

  • 5+ years of High Value property insurance experience.
  • CIP, FCIP, CRM designation either completed or in progress.
  • Ability to interact in a professional manner to develop long-term relationships with brokers.
  • Ability to listen to broker and customer needs in order to effectively and efficiently meet them.
  • Ability to work with internal business partners to deliver a phenomenal broker and customer experience.
  • Outstanding communication skills, both oral and written.
  • Attention to detail when reviewing data and reading reports.
  • Strong and effective analytical, negotiation, and decision-making skills.
  • Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment.
  • Fully bilingual (French and English) both written and oral.

**What We Offer**

  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Our vacation package starts at 4 weeks.
  • Exceptional Career Development opportunities.
  • We'll support your professional development education.
  • Corporate wellness programs to support our employees' physical and mental health.

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