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Client Relations Specialist

3 months ago

Aurora, Ontario, Canada Cube Packaging Solutions Full time
Core Responsibilities:
  • Precisely input new orders received through electronic communication.
  • Collaborate with Customer Account Managers for modifications to orders.
  • Verify all new and modified orders with the client.
  • Monitor all alterations to orders.
  • Identify and manage orders with complications.
  • Ensure orders are dispatched on the specified shipping date.
  • Coordinate the scheduling of appointments.
  • Oversee the delivery process of orders.
  • Examine proof of deliveries for any discrepancies.
Sample Management:
  • Process sample requests efficiently.
  • Keep track of sample requests.
  • Prepare all necessary documentation for the shipment of sample requests via courier services.
  • Inform the requester upon delivery completion.
  • Review and authorize courier invoices.
  • Request and manage inventory for the sample area.
Essential Skills:
  • Accuracy in Data Entry.
  • Strong Analytical Skills.
  • Effective Problem-solving Abilities.
Qualifications:
  • Exceptional administrative, organizational, and time management capabilities.
  • Excellent communication and customer service proficiency.
  • Ability to handle multiple tasks, thrive in a dynamic environment, and prioritize effectively to meet deadlines.
  • Proficient in Microsoft Office Suite.

Employee Benefits:

  • Comprehensive health and dental coverage.
  • Three weeks of vacation from the start.
  • Tuition reimbursement program.
  • Bonus opportunities in addition to base salary.