Automotive Repair Technical Advisor

2 months ago

Calgary, Alberta, Canada Limitless Tire Ltd Full time
About the Role

We are seeking a highly skilled and experienced Technical Advisor for Automotive Repair to join our team at Limitless Tire Ltd. As a Technical Advisor, you will play a crucial role in providing expert advice and guidance to our clients on various aspects of automotive repair.

Key Responsibilities
  • Client Consultation: Advise clients on the best course of action for their automotive repair needs, taking into account their specific requirements and budget.
  • Problem-Solving: Address customers' complaints or concerns in a professional and courteous manner, providing solutions and alternatives when necessary.
  • Information Provision: Answer inquiries and provide detailed information to customers on our services, including pricing and availability.
  • Administrative Tasks: Arrange for billing and refunds, issue receipts and other forms, and maintain accurate records and statistics.
  • Communication: Maintain effective communication with clients, colleagues, and other stakeholders to ensure seamless service delivery.
Personal Qualities
  • Client Focus: Demonstrate a strong commitment to providing exceptional customer service and ensuring client satisfaction.
  • Reliability: Show a high level of reliability and responsibility in performing tasks and meeting deadlines.
  • Team Player: Collaborate effectively with colleagues to achieve team goals and objectives.
  • Judgement: Exercise sound judgement in decision-making, taking into account the needs of the client and the company.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience in a related field is an asset.

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