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ServiceNow CMDB Technical Expert

2 months ago

Ottawa, Ontario, Canada the Ladders Full time
Job Overview:

The ServiceNow CMDB Technical Advisor will play a pivotal role in enhancing and stabilizing the Configuration Management Database (CMDB) at Coaxxion Business Solutions. The candidate will be responsible for conducting thorough CMDB assessments, developing and implementing effective CMDB strategies, and ensuring the accuracy and integrity of CMDB data.

Key Responsibilities:
  • Conduct CMDB assessments to identify areas for improvement and develop recommendations for enhancement.
  • Develop and implement effective CMDB strategies to ensure data accuracy and integrity.
  • Collaborate with cross-functional teams to ensure CMDB data is aligned with business needs.
  • Provide technical guidance and support to ensure CMDB is properly configured and maintained.
  • Develop and maintain CMDB documentation and procedures to ensure consistency and accuracy.
Requirements:
  • Strong technical knowledge of ServiceNow CMDB and its applications.
  • Excellent analytical and problem-solving skills.
  • Ability to communicate complex technical information to non-technical stakeholders.
  • Strong collaboration and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.