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Operations Manager and Business Development Leader

2 months ago


Duncan, British Columbia, Canada People First Solutions Full time

About the Role:

People First Solutions is seeking a highly skilled and experienced Executive Director of Operations to lead our team in Duncan and Courtney, BC. As a proven leader, you will be responsible for managing the overall operation of our organization, driving business growth, and ensuring exceptional customer satisfaction.

Key Responsibilities:

  • Foster a culture of excellence, accountability, and customer-centricity within the organization.
  • Develop and implement strategies to drive business growth, improve operational efficiency, and increase customer satisfaction.
  • Lead a team of professionals in managing inventory levels, customer profitability, and sales performance.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Build and maintain strong relationships with customers, suppliers, and partners to drive business growth and revenue.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to ensure the organization remains competitive and innovative.

Requirements:

  • 5-10 years of experience in a leadership role, preferably in a distribution or sales environment.
  • Proven track record of success in driving business growth, improving operational efficiency, and increasing customer satisfaction.
  • Excellent communication, interpersonal, and leadership skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong knowledge of operations, finance, sales, inventory management, and human resources.
  • Excellent computer skills, with proficiency in Microsoft Office 365 and ERP systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals.