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Regional Service Manager

2 months ago

Surrey, British Columbia, Canada First Truck Centre Full time

Job Summary

The Regional Service Manager is a key leadership role responsible for overseeing the day-to-day service operations of regional locations. This position requires a strong understanding of business management and operational practices, as well as excellent supervisory and leadership skills.

Key Responsibilities

  • Lead and mentor a high-performing team to ensure success and delivery of targets.
  • Conduct timely and constructive performance evaluations, and identify opportunities for improvement in the store region.
  • Develop and implement marketing programs, promotions, and sales objectives to increase sales and achieve projected quotas.
  • Collaborate with executive leadership to develop territories, sales quotas, and strategies.
  • Manage WIP at regional locations, and ensure compliance with standards and regulations.
  • Participate in the annual Business Plan process, developing stretch targets and coaching managers on how to manage results.

Requirements

  • Minimum 5 years of management experience in dealership/trucking industry.
  • Strong verbal and written communication skills, and analytical skills to evaluate data and make operational decisions.
  • Strong knowledge in business management and operational practices, and elevated business acumen.
  • Experience managing diverse teams, including managers, is highly desired.
  • Proficient with Microsoft Office Suite.

Preferred Qualifications

  • Post Secondary education in Business or related field.
  • Certified Journeyperson Technician.