Process Integration Specialist

1 month ago

Toronto, Ontario, Canada Desjardins Full time
Job Title: Process Integration Specialist

As a key member of the Desjardins team, you will play a crucial role in driving business growth and transformation outside Quebec. Your expertise in process integration and enterprise banking will enable you to develop and deliver comprehensive solutions that meet the needs of our members and clients.

Key Responsibilities:
  • Act as a process integrator for all Business Services processes outside Quebec
  • Establish a clear vision for the processes under your responsibility and lead initiatives and contributors in matrix mode
  • Manage process performance by setting objectives and performance indicators
  • Review, approve and communicate changes to processes
  • Continuously improve processes, stay on top of efficiency gains, improve the member/client experience and follow market trends
  • Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization
What We Offer:
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Requirements:
  • Bachelor's degree in a related field
  • A minimum of nine years of relevant experience in corporate financing (retail, non-retail, intermediate)
  • Process management experience
  • Lean Six Sigma belt
  • Knowledge of the business financing market outside Quebec, especially in Ontario
  • Proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

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