Technical Support Associate for IT

1 week ago


Québec, Quebec, Canada beBee Professionals Full time

Job Summary:

BeBee Professionals is seeking a skilled Virtual Support Associate for Technology to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, troubleshooting complex technical issues, and delivering solutions to customer inquiries.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot technical issues and provide solutions to customer inquiries
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
  • Communicate effectively with customers and internal stakeholders to ensure seamless support experience

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum 2 years of experience in customer service and technical support
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong technical skills and knowledge of IT systems and software

What We Offer:

  • Competitive salary and benefits package
  • Health and dental insurance
  • Vacation time
  • 401K plan


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Success Associate, Technical Support to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada Industrial Scientific Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Success Associate, Technical Support to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...


  • Québec, Quebec, Canada PG Solutions Inc. Full time

    Job Overview:The role of the Technical Support Specialist encompasses the resolution of advanced support inquiries directed to the technical services division, providing assistance to entry-level technicians, and engaging directly with clients to deliver services and address intermediate-level issues. This position also entails offering technical guidance,...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals: A Leader in Virtual SupportWe are seeking a highly skilled Virtual Support Associate for Technology to join our team in Quebec City.Key Responsibilities:Provide technical support to our customers via phone, email, or chatTroubleshoot technical issues and provide solutions to customer inquiriesWork independently to resolve customer issues...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals: A Leader in Virtual SupportWe are seeking a highly skilled Virtual Support Associate for Technology to join our team in Quebec City.Key Responsibilities:Provide technical support to our customers via phone, email, or chatTroubleshoot technical issues and provide solutions to customer inquiriesWork independently to resolve customer issues...


  • Québec, Quebec, Canada beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and internal teams.The ideal candidate will have a strong background in computer science and IT, with a minimum of two years of experience in a...


  • Québec, Quebec, Canada beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and internal teams.The ideal candidate will have a strong background in computer science and IT, with a minimum of two years of experience in a...


  • Québec, Quebec, Canada LCA Lexmark International, Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at LCA Lexmark International, Canada. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTechnical...


  • Québec, Quebec, Canada LCA Lexmark International, Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at LCA Lexmark International, Canada. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTechnical...


  • Québec, Quebec, Canada Recooty Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Technical Issue Resolution: Research and identify...


  • Québec, Quebec, Canada Recooty Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Technical Issue Resolution: Research and identify...


  • Québec, Quebec, Canada Kodak Full time

    Field Service TechnicianThe Field Service Technician plays a crucial role in the deployment of hardware, software, and networking solutions at client locations. This position involves troubleshooting and enhancing product functionality to guarantee client satisfaction. Key responsibilities encompass conducting site visits, delivering user training, and...


  • Québec, Quebec, Canada beBee Professionals Full time

    Help Desk Support Analyst **About the Role** beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and employees in Quebec City. **Key Responsibilities** * Respond to customer inquiries and troubleshoot technical issues * Provide technical support and maintain customer records * Update...


  • Québec, Quebec, Canada beBee Professionals Full time

    Help Desk Support Analyst **About the Role** beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and employees in Quebec City. **Key Responsibilities** * Respond to customer inquiries and troubleshoot technical issues * Provide technical support and maintain customer records * Update...


  • Québec, Quebec, Canada beBee Professionals Full time

    Help Desk Support Analyst **About the Role** beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and employees in Quebec City. **Key Responsibilities** * Respond to customer inquiries and troubleshoot technical issues * Provide technical support and maintain customer records * Document...


  • Québec, Quebec, Canada beBee Professionals Full time

    Help Desk Support Analyst **About the Role** beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and employees in Quebec City. **Key Responsibilities** * Respond to customer inquiries and troubleshoot technical issues * Provide technical support and maintain customer records * Document...


  • Québec, Quebec, Canada Recrutement Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Recrutement. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our users.Key ResponsibilitiesTechnical Support: Respond to user IT support requests, analyze troubleshooting...


  • Québec, Quebec, Canada Recrutement Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Recrutement. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our users.Key ResponsibilitiesTechnical Support: Respond to user IT support requests, analyze troubleshooting...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Technical Support Engineer to provide technical assistance to customers and internal teams in Quebec City. The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a technical support role. Key responsibilities include...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Technical Support Engineer to provide technical assistance to customers and internal teams in Quebec City. The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a technical support role. Key responsibilities include...