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Maintenance Supervisor

2 months ago


Toronto, Ontario, Canada Silver Hotel Group Full time
About the Role

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Hotel Victoria. As a key member of our engineering department, you will be responsible for ensuring the smooth operation of our hotel facilities and providing exceptional service to our guests.

Key Responsibilities
  • Familiarize and comply with the hotel's mission and standards in performing maintenance activities.
  • Represent the engineering department during weekly operational meetings.
  • Prioritize, plan, schedule, assign, and supervise maintenance department staff.
  • Oversee maintenance tasks, work orders, and special projects to ensure timely and accurate completion.
  • Maintain the physical appearance and operational efficiency of the hotel, including physical, mechanical, electrical, plumbing, and equipment related to HVAC, DG Sets, Water treatment, and Fire Safety.
  • Ensure proper records are kept relating to all plant and equipment for the hotel, including repair and service records.
  • Ensure the proper use and periodic maintenance of all equipment.
  • Perform daily and weekly property document inspections.
  • Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment are to code.
  • Provide training to staff on safety, supplies, inventory, maintenance, and ordering procedures.
  • Train engineering department staff on correct maintenance procedures and assist in repairs as needed.
  • Maintain, monitor, and test hotel emergency and security systems, including Fire Alarm.
  • Develop, implement, and direct all emergency programs and conservation programs for the property to minimize expenses.
  • Coordinate with equipment suppliers for AMC and any outstanding issues.
  • Responsible for quality service, meeting/exceeding financial goals, short and long-term planning, and day-to-day operations.
  • Ensure all team members comply with company safety policies, procedures, and guidelines.
  • Provide information and training as required in accordance with Workplace Hazardous Materials Information System (WHIMIS), including the use of protective equipment.
Requirements
  • Technical experience in a recognized trade with an understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment is considered an asset.
  • Exceptional communication skills, both verbal and written.
  • Flexibility in working any shift as required, including evenings, weekends, and holidays.
  • Ability to work lead and inspire a team.
  • Strong understanding of mechanical systems and operations, including chillers, boilers, water softeners, refrigeration, plumbing, and electrical.
  • Strong problem-solving, analytical, creative thinking, and decision-making skills.
  • Detail-oriented with outstanding organizational skills.
  • Thrives in a fast-paced environment, maintaining composure and objectivity with guests and team members.
  • Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization.
About Us

Hotel Victoria is a historic boutique hotel located in the heart of downtown Toronto. We offer an intimate and unique experience for our guests, with a focus on exceptional service and attention to detail.

Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., ranging from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our roadmap: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra 'You Matter' resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.