Site Administrator

4 weeks ago


Old Toronto, Ontario, Canada Greenwin Inc. Full time
Job Title: Site Administrator

Job Summary:

The Site Administrator is a key member of our team, responsible for providing exceptional customer service to our residents and ensuring the smooth operation of our properties. If you have a passion for delivering outstanding service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  1. Provide administrative support to the site staff and Manager, Residential Operations, as requested and as directed.
  2. Rectify any tenant issues that may arise and escalate as required.
  3. Maintain an accurate database with rent collection.
  4. Manage purchase orders – create, receive and ensure accuracy.
  5. Assist with scheduling of contractors as required.
  6. Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time.
  7. Professionally and courteously handle all telephone and 'walk-in' enquiries from residents.
  8. Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents.
  9. Communicate with the Manager, Residential Operations, team members, and site staff on an ongoing basis.
  10. As part of the overall team, maintain goodwill of customers during service period and promote the organization to existing and potential customers.
  11. Work with the team to recommend modifications for service improvement.
  12. Assist the team in assessing service performance and customer satisfaction.
  13. Maintain excellent tenant relations within the assigned property.

Requirements:

  1. College Diploma in Business Administration.
  2. Preferred knowledge/experience in Property Management.
  3. Strong communication and interpersonal skills.
  4. Exceptional customer service and organizational skills.
  5. Proficient with computer software, specifically MS Office.
  6. Knowledge of Yardi preferred.
  7. Patient and understanding with residents.
  8. Team player who has the ability to multi-task in a fast-paced environment.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.


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