Site Administrator
4 weeks ago
Job Summary:
The Site Administrator is a key member of our team, responsible for providing exceptional customer service to our residents and ensuring the smooth operation of our properties. If you have a passion for delivering outstanding service and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide administrative support to the site staff and Manager, Residential Operations, as requested and as directed.
- Rectify any tenant issues that may arise and escalate as required.
- Maintain an accurate database with rent collection.
- Manage purchase orders – create, receive and ensure accuracy.
- Assist with scheduling of contractors as required.
- Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time.
- Professionally and courteously handle all telephone and 'walk-in' enquiries from residents.
- Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents.
- Communicate with the Manager, Residential Operations, team members, and site staff on an ongoing basis.
- As part of the overall team, maintain goodwill of customers during service period and promote the organization to existing and potential customers.
- Work with the team to recommend modifications for service improvement.
- Assist the team in assessing service performance and customer satisfaction.
- Maintain excellent tenant relations within the assigned property.
Requirements:
- College Diploma in Business Administration.
- Preferred knowledge/experience in Property Management.
- Strong communication and interpersonal skills.
- Exceptional customer service and organizational skills.
- Proficient with computer software, specifically MS Office.
- Knowledge of Yardi preferred.
- Patient and understanding with residents.
- Team player who has the ability to multi-task in a fast-paced environment.
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.
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