Retail Store Manager

3 weeks ago


Kelowna, British Columbia, Canada YM Inc. (Sales) Full time
Retail Store Supervisor Job Description

YM Inc. (Sales) is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our sales team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring a positive and productive work environment.
  • Assign sales workers to duties, ensuring optimal coverage and customer satisfaction.
  • Hire, train, and develop sales staff, promoting a culture of excellence and customer focus.
  • Manage inventory, ordering merchandise, and authorizing returns to maintain optimal stock levels.
  • Establish work schedules, ensuring adequate coverage and minimizing labor costs.
  • Resolve customer complaints, supply shortages, and other issues that may arise, demonstrating exceptional problem-solving skills.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail or sales environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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