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Front Desk Associate
2 months ago
We are a dynamic and growing fitness center seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our club.
Key Responsibilities- Greet and Engage Members and Guests: Welcome members and guests with a smile, ensuring a positive and friendly atmosphere at the club.
- Resolve Customer Inquiries: Respond to member and guest inquiries in a professional and timely manner, providing solutions to their needs and concerns.
- Monitor Member Check-ins: Verify member check-ins and ensure all policies and procedures are followed.
- Direct Guests and Appointments: Efficiently direct guests and appointments to the appropriate employee or department.
- Process Transactions: Process point-of-sale transactions, including retail and concession sales.
- Check-in Members and Guests: Check-in members and guests using the proper registration procedures.
- Distribute Membership Materials: Distribute membership cards, parking decals, towels, and other materials as needed.
- Positive Work Environment: Join a dynamic and supportive team environment that values customer satisfaction and employee growth.
- Complimentary Club Membership: Enjoy the benefits of a complimentary club membership, including access to our state-of-the-art facilities and services.
- Discounts on Merchandise and Services: Take advantage of discounts on Gold's Gym merchandise and services.
We are an equal opportunity employer and welcome applications from qualified candidates. Only those applicants under consideration will be contacted. Thank you for your interest in joining our team
