Team Lead

2 months ago

Montreal, Quebec, Canada Legault Group Full time

About Legault Group

Legault Group is a leading provider of high-quality products and services for pet owners. We are committed to creating a positive and enriching experience for both our customers and their furry companions.

Position Overview

We are seeking a dedicated and experienced Team Lead to join our dynamic team at our retail location in West Montreal. As a Team Lead, you will play a vital role in ensuring the smooth operation of our store and delivering exceptional customer service.

Key Responsibilities

  • Lead and motivate a team of retail associates to achieve sales targets and provide outstanding customer experiences.
  • Develop and implement strategies to enhance customer loyalty and drive repeat business.
  • Ensure adherence to company policies, procedures, and brand standards.
  • Manage daily store operations, including opening and closing procedures, inventory control, and cash handling.
  • Collaborate with other team members to identify areas for improvement and implement solutions.

Qualifications

  • Proven leadership experience in a retail environment.
  • Strong customer service orientation and excellent communication skills.
  • Ability to work effectively both independently and as part of a team.
  • Proficiency in Microsoft Office Suite.
  • Passion for animals and the pet industry is an asset.

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