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Food Services Manager
2 months ago
We are seeking a highly skilled and experienced Food Services Manager to join our team at 2680976 Ontario Ltd. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Budget Management
- Analyze financial data to identify areas for cost reduction and implement strategies to boost profits.
- Develop and manage budgets to determine food, ingredient, and supply costs.
- Monitor revenues and labor costs to ensure optimal financial performance.
- Operations Management
- Evaluate daily operations and implement changes to improve efficiency and productivity.
- Modify food preparation methods and menu prices to align with budgetary goals.
- Plan and organize daily operations, including staff scheduling and resource allocation.
- Staff Management
- Recruit, train, and supervise staff to ensure high-quality service and customer satisfaction.
- Monitor staff performance and provide feedback and coaching to improve performance.
- Conduct performance reviews and implement disciplinary actions as necessary.
- Customer Service
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Address customer complaints and concerns in a professional and timely manner.
- Marketing and Sales
- Participate in marketing plans and implementation to drive sales and revenue growth.
- Negotiate with clients for catering or use of facilities.
- Regulatory Compliance
- Ensure compliance with health and safety regulations and standards.
- Negotiate arrangements with suppliers for food and other supplies.
- Reporting and Analysis
- Prepare and present financial reports and analysis to management.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience
- 3-5 years of experience in food services management or a related field.
- Skills
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of accounting software and point-of-sale systems.
- Certifications
- Smart Serve certification.
- Fast-paced environment with tight deadlines.
- Ability to work under pressure and maintain attention to detail.
- Large workload with multiple priorities.
- Accurate and reliable.
- Client-focused and results-driven.
- Dependable and efficient.
- Excellent oral communication and interpersonal skills.
- Organized and able to prioritize tasks.
- Reliable and team-oriented.
