Senior Desktop and Mobility Engineering Analyst

8 hours ago

Waterloo, Ontario, Canada Sun Life Financial Full time
Job Title: Senior Desktop and Mobility Engineering Analyst

We are seeking a highly skilled and experienced Senior Desktop and Mobility Engineering Analyst to join our team. As a key member of our IT department, you will be responsible for designing and delivering scalable, cost-effective, and secure technology solutions for end-user computer platforms and infrastructure services.

Key Responsibilities:
  • Design and deliver technology solutions that meet business needs and align with the global technology roadmap.
  • Manage the engineering artifacts and roadmaps, identifying service improvement opportunities and feature enhancements.
  • Build, validate, test, and document solution designs, ensuring operational transition through formal and informal knowledge sharing.
  • Develop and maintain design specifications that meet technical, functional, and non-functional requirements.
  • Design and develop infrastructure solutions that enhance the management, stability, security, disaster recovery, and cost-effectiveness of the global end-user computing environment.
Requirements:
  • University degree or college diploma in a related discipline or equivalent work experience.
  • Expert understanding of Active Directory and group policy objects and federated services.
  • Experience in desktop management and desktop operating system support.
  • Strong understanding of PC hardware integration processes, procurement, and deployment.
  • Mobile Device Operating Systems: Android, iOS, Blackberry OS, Win10.
  • Familiarity with Windows Server.
  • Experience with eMail and collaboration services including IBM Domino, Microsoft Exchange, Microsoft Sharepoint, Confluence Wiki, Microsoft OneDrive.
  • Expert in Mobile Device Management (AirWatch, Intune).
  • Familiarity with integrating Enterprise EMessaging platforms (Lotus Notes, MS Exchange) for mobile environments.
Preferred Skills:
  • Solid written and verbal communication skills as well as strong interpersonal skills.
  • Strong troubleshooting and research skills used to match technology solutions to business needs.
  • General knowledge of networking, servers, storage, and data security concepts.
  • Broad multi-platform and multi-industry experience.
  • Experience with Entra ID and Intune.
  • Familiarity with additional classes of end-user computer platforms (Apple, Linux, iOS, Android).
  • Current MCSE certification.
  • Experience with Citrix, VMware, AWS Workspace.
  • Experience in desktop management and desktop operating system support for Win10 and Win11.
  • Expert understanding of PC hardware integration processes, procurement, and deployment.
  • Familiar with Windows Server.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package.
  • A hybrid work arrangement that allows for flexibility and work-life balance.

We thank all applicants for their interest in this position. Only those selected for an interview will be contacted.

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