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Healthcare Support Specialist

2 months ago


Calgary, Alberta, Canada Alberta Health Services Full time

About the Role:

The Healthcare Support Specialist will provide direct care to medical and cardiology patients on Unit 71 by assisting patients with their activities of daily living. This role ensures the comfort and safety of the patient and provides indirect services to support the overall provision of care. The successful candidate will work within a collaborative model of care and work in conjunction with the care team in their assigned area. They will work under the supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), or other licensed healthcare professional and will be expected to maintain a high standard of quality care, participate in quality improvement activities, and integrate the principles of patient and family-centered care in their practice.

Key Responsibilities:

  • Provide personal assistance to patients, including supporting activities of daily living and support services, in accordance with the patient care plan and facility policies and procedures.
  • Work closely with patients, families, and caregivers across the continuum of care in home, community, or healthcare facilities, assisting nurses with the provision of routine care to meet patients' hygiene, nutrition, mobility, recreation, and safety needs.
  • Assist with organized activities or programs and observe and report on a patient's mood, health, and wellbeing.
  • Maintain a safe environment for patients, staff, and visitors, and communicate effectively with patients and healthcare professionals.

Requirements:

  • Completion of a Health Care Aide Certificate within 18 months of hire and active directory status on the Alberta Health Care Aide Directory.
  • Must provide a confirmation letter as proof of enrollment from the Directory.
  • Nursing students currently enrolled in an approved Alberta nursing program who have successfully completed a minimum of 100 hours of practicum and are either in their 1st year of practical nursing program or 2nd year of baccalaureate nursing or psychiatric nursing program will be considered.