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Insurance Advisor Associate II
3 months ago
Company: Co-operators
Department: Agency Contact Centre
Employment Type: Regular Full-Time
Work Model: Office Based
Language: This role operates in English.
Additional Information: There are 2 positions available.
The Opportunity
As a prominent Canadian financial services co-operative, we are dedicated to fostering a sustainable and resilient society. Our team plays a crucial role in realizing this vision, and we prioritize our people to cultivate a robust culture and development opportunities that empower our team to excel and fulfill our mission. You will collaborate with individuals who are genuinely passionate about supporting our clients and communities.
Our Distribution team aims to lead in client engagement within the Canadian insurance sector. We are committed to delivering a seamless and personalized experience for our clients. Our knowledgeable and trusted professionals are dedicated to providing tailored financial services solutions that cater to the unique needs of our clients.
How You Will Create Impact
- Drive sales, service, and profitable growth across personal and specialty lines of insurance products.
- Provide expert advice and recommend coverages and policies that align with client needs.
- Actively engage in prospecting for all lines of business by identifying and suggesting additional products/services that benefit clients.
- Conduct thorough front-line risk assessments and selections in accordance with underwriting guidelines.
- Perform inspections and re-inspections as necessary.
- Meet individual objectives for client service, sales, quality, and productivity while contributing to overall agency sales and growth targets.
- Address client inquiries and concerns, resolve complaints, and escalate issues when appropriate.
- Proactively conduct client reviews on auto, home, farm, and/or commercial portfolios.
- Maintain focus and optimism in pursuing goals, effectively managing time to achieve client satisfaction.
- Utilize insights about client needs and situations to identify sales opportunities, demonstrating strong communication skills to convey messages clearly.
- Commit to continuous improvement and fostering productive client relationships to exceed expectations.
- Exhibit effective teamwork and provide guidance to support the development of colleagues.
- A valid General Insurance license is required.
- A Life license is considered an asset.
- Compliance with all provincial licensing requirements and continuing education is necessary to obtain and maintain licenses.
- A minimum of 2 years of experience in the insurance industry, including sales experience, is preferred.
- Possess comprehensive knowledge of auto and property insurance products along with strong underwriting skills.
- Frequent travel is expected.
- A valid driver's license and insurance are required.
- Employment is contingent upon passing a Criminal Record and Consumer History background check for successful candidates.
- Opportunities for training and professional development to advance your career.
- Chances to contribute positively to your community.
- A competitive compensation package along with a comprehensive benefits program.
