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Avionics Customer Support Engineer
3 months ago
Why consider a career with us?
As a premier manufacturer of business aircraft, Bombardier is celebrated for its innovative design, production, and maintenance of exceptional aircraft that enhance the client experience.
Our success stems from our commitment to the highest standards, driven by a people-focused culture that values passion, diversity, and authenticity. We prioritize the growth and development of our employees, empowering them to achieve their full potential on their own terms.
Benefits at Bombardier
With a focus on employee well-being, we provide a comprehensive and competitive Benefits Program, which includes:
- Insurance options including dental, medical, life insurance, and disability coverage
- Attractive base salary
- Retirement savings plans
- Employee Assistance Programs
- Telehealth services
Your role within the team:
• Assist Business Aircraft clients and Field Service Representatives by diagnosing issues, offering technical guidance, and making informed recommendations regarding aircraft systems.
• Generate precise, thorough, and clear technical reports and communications.
• Facilitate meetings with internal and external stakeholders to address challenges impacting aircraft service readiness.
Essential skills, knowledge, and experience:
• A College Diploma in Aircraft Maintenance (Avionics) is required.
• Extensive technical expertise and experience with aircraft systems, particularly for the Challenger and Global Express models.
• Candidates with avionics knowledge of other Bombardier products will also be considered.
• A minimum of ten (10) years of experience in problem-solving within the Interior and Green Aircraft sectors.
• Strong customer orientation with excellent communication skills in both English and French (written and spoken).
• An AME license or equivalent is a plus.
• Availability for off-site assignments on short notice (approximately 10%).
• Proficiency in MS Office applications.
• Flexibility to work days, evenings, nights, and weekends on a rotational basis.
Please note: While we value a range of skills, knowledge, and experience, we are not seeking a perfect candidate but rather talented individuals who demonstrate resourcefulness.
We welcome your application to become part of the Bombardier family.
Bombardier is an equal opportunity employer and encourages individuals of all backgrounds, including race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other legally protected characteristics, to apply.
Job Title: Avionics, Customer Response Engineer
Primary Location: Administrative Centre, Wichita
Organization: Aerospace Canada
Shift: Rotational
Employee Status: Regular
Requisition: 3413 Avionics, Customer Response Engineer
