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Customer Service Representative

2 months ago


St John's, Newfoundland and Labrador, Canada Steele Auto Group Full time
Job Summary

We are seeking a highly skilled and organized Customer Service Representative to join our team at Steele Auto Group. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a professional reception area.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to visitors and callers, ensuring a positive experience for all.
  • Appointment Management: Manage appointments, schedule meetings, and coordinate with colleagues to ensure seamless communication.
  • Reception Area Maintenance: Maintain a clean, organized, and welcoming reception area, ensuring a professional image for Steele Auto Group.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and other duties as required.
Requirements
  • Exceptional Communication Skills: Possess excellent oral and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Professionalism: Demonstrate a high level of professionalism, including strong phone etiquette and a positive attitude.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Be proficient in Microsoft Office Suite, with the ability to learn new software and systems quickly.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within Steele Auto Group.
  • Dynamic Work Environment: A safe, inclusive, and dynamic work environment that values diversity and promotes a positive work-life balance.