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Bilingual Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our Contact Centre Team as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Provide accurate and timely information to customers regarding our products and services
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
- Bilingual (French and English) language proficiency
- High school diploma or equivalent
- Exceptional communication and listening skills
- Ability to work in a fast-paced environment and multitask
- Flexibility and adaptability in a dynamic work environment
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading financial institution
About Us
The Toronto-Dominion Bank (Canada) is a leading financial institution that is committed to delivering exceptional customer service and building long-term relationships with our clients. We are proud to offer a diverse and inclusive work environment that values the contributions of all our employees.