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Bilingual Customer Service Representative

2 months ago


Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our Contact Centre Team as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Provide accurate and timely information to customers regarding our products and services
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements

  • Bilingual (French and English) language proficiency
  • High school diploma or equivalent
  • Exceptional communication and listening skills
  • Ability to work in a fast-paced environment and multitask
  • Flexibility and adaptability in a dynamic work environment

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading financial institution

About Us

The Toronto-Dominion Bank (Canada) is a leading financial institution that is committed to delivering exceptional customer service and building long-term relationships with our clients. We are proud to offer a diverse and inclusive work environment that values the contributions of all our employees.