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Senior Account Manager, Group Benefits

1 month ago

Richmond, British Columbia, Canada Accoravillage Full time
Senior Account Manager, Group Benefits

We're seeking a seasoned professional to join our team as a Senior Account Manager, Group Benefits. As a key member of our team, you will be responsible for delivering exceptional customer satisfaction to our group accounts.

Key Responsibilities:

  • Manage and service a portfolio of group client accounts, ensuring high-level customer satisfaction and retention.
  • Identify opportunities to expand our services and increase revenue growth.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements.
  • Collaborate with our sales team to identify new business opportunities and develop strategic plans to achieve growth.

Requirements:

  • Minimum 4 years of experience in the health benefits industry as an account manager.
  • Proven track record of delivering exceptional customer satisfaction and retention.
  • Strong verbal and written communication skills, with the ability to explain complex information in a simple manner.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficiency in Microsoft Office, with strong Excel skills.
  • Bonus GBA or CEBS designation considered an asset.

What We Offer:

  • A dynamic and inclusive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a total rewards program that takes care of your financial, physical, and mental health.
  • A flexible and autonomous work environment, with opportunities to work remotely and have a healthy work-life balance.
  • A comprehensive training program, with opportunities to develop your skills and knowledge in the health benefits industry.

How to Apply:

If you're a motivated and experienced professional looking for a new challenge, please submit your resume and a cover letter outlining your qualifications and experience.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.