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Food Service Team Lead

2 months ago


Acton Vale, Quebec, Canada Pizza Hut Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our staff are well-trained and motivated.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and co-ordinate the activities of staff who prepare and portion food
    • Hire and train food service staff to meet the needs of our customers
    • Develop and implement effective training programs to ensure staff are equipped to provide excellent customer service
  • Operations Management
    • Establish methods to meet work schedules and ensure efficient use of resources
    • Prepare budget and cost estimates to ensure the financial health of our establishment
    • Monitor and control inventory levels to minimize waste and optimize stock levels
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Prepare food order summaries for the chef to ensure accuracy and efficiency
    • Supervise and check the assembly of trays to ensure high-quality presentation
Work Environment

As a Food Service Supervisor at Pizza Hut, you will work in a fast-paced environment with a team of dedicated staff. You will be required to work under pressure and make quick decisions to ensure the smooth operation of our establishment.

Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service establishment
  • Work Setting
    • Food service establishment
    • Fast food outlet or concession
  • Transportation and Travel
    • Own vehicle
  • Work Conditions and Physical Capabilities
    • Work under pressure
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Bending, crouching, kneeling
    • Walking
Other Benefits

We offer a range of benefits to our employees, including:

  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week