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Member Services Representative
2 months ago
Coast Capital Savings is seeking a highly skilled and customer-focused Member Services Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, building strong relationships, and delivering a memorable experience.
Key Responsibilities:- Provide personalized service to members, addressing their needs and concerns in a timely and professional manner.
- Build and maintain strong relationships with members, understanding their financial goals and objectives.
- Offer financial advice and guidance to members, helping them make informed decisions about their financial well-being.
- Work collaboratively with other team members to achieve branch goals and objectives.
- Stay up-to-date with Coast Capital's products and services, ensuring members are aware of the latest offerings.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Knowledge of Coast Capital's products and services, with a willingness to learn and stay up-to-date.
- Ability to work independently and as part of a team, with a strong focus on customer service.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to make a real difference in the lives of our members.
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
