Hospitality Service Specialist

4 weeks ago


Kamloops, British Columbia, Canada Days Inn Full time
Position Overview

The role of a Food and Beverage Server at Days Inn involves providing exceptional service to guests in a dining environment. This position requires a commitment to quality and customer satisfaction.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Key Responsibilities
  • Ensure compliance with legal age requirements for serving alcoholic beverages.
  • Prepare and serve specialty dishes directly to customers.
  • Present bills and process payments using various methods including cash, credit or debit cards, and room billings.
  • Effectively describe menu items and daily specials to enhance guest experience.
  • Provide recommendations on menu selections to assist guests in their choices.
  • Maintain accurate cash balance and record sales transactions.
  • Clear and clean tables, trays, and chairs to maintain a tidy dining area.
  • Offer guidance on wine selections to complement meals.
  • Greet guests warmly, present menus, and respond to inquiries regarding food and beverages.
  • Manage inventory of wines and related glassware.
  • Serve food and beverages efficiently and courteously.
  • Oversee the activities of other servers and bussing staff to ensure smooth operations.
  • Take and relay orders to kitchen and bar staff promptly.
  • Deliver outstanding customer service to enhance guest satisfaction.
Experience and Work Conditions
  • No prior experience is necessary as training will be provided.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are approximately 34 hours per week.


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