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Food Service Supervisor

2 months ago


WhitchurchStouffville, Ontario, Canada 2338452 Ontario Inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at 2338452 Ontario Inc. As a key member of our restaurant operations, you will be responsible for overseeing the daily activities of our kitchen staff and ensuring that our food and service meet the highest quality standards.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our kitchen operations run smoothly and efficiently.

Supervise and Coordinate Kitchen Staff

Oversee the activities of our kitchen staff, providing guidance and support to ensure that they are meeting our high standards for food preparation and presentation.

Train and Develop Staff

Train new staff members in their job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to help them improve their performance.

Manage Inventory and Supplies

Estimate and order ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet our menu demands.

Ensure Quality Control

Monitor and maintain the quality of our food and service, ensuring that they meet our high standards and exceed customer expectations.

Prepare Budgets and Reports

Prepare and submit reports on sales, inventory, and other key performance indicators, and develop budgets to ensure that our kitchen operations are financially sustainable.

Address Customer Concerns

Respond promptly and professionally to customer complaints or concerns, ensuring that we resolve issues quickly and efficiently.

Maintain Records and Reports

Maintain accurate records of stock, repairs, sales, and wastage, and prepare reports to help us identify areas for improvement.

Personal Qualities
  • Client Focus

We are looking for a candidate who is passionate about delivering exceptional customer service and ensuring that our customers have a positive experience in our restaurant.

Efficient Interpersonal Skills

You will need to be able to communicate effectively with our kitchen staff, management team, and customers, and build strong relationships with our team members.

Excellent Oral Communication

As a Food Service Supervisor, you will need to be able to communicate clearly and effectively with our team members and customers, and provide feedback and coaching to help them improve their performance.

Flexibility

You will need to be flexible and able to adapt to changing circumstances, such as unexpected menu demands or staff absences.

Team Player

We are looking for a candidate who is a team player and is able to work collaboratively with our kitchen staff and management team to achieve our goals.

Initiative

You will need to be proactive and take the initiative to identify areas for improvement and implement changes to help us achieve our goals.