Store Operations Manager
1 week ago
Responsibilities:
* Maximize store profitability by overseeing all financial operations, including inventory control, cash flow reporting and preparing for audits
* Be a continuous learner and be willing to share innovative techniques and approaches to support with employee training, sales/marketing, and business improvement ideas
* Develop and retain high-performing sales team members who easily build strong rapport and meaningful connections with our customers
* Bring positive energy to work everyday to motivate the team in delivering a superior customer service experience while acting as a role model to resolve customer escalations
* Monitor key performance indicators and provide tailored advice to team members on how to improve their sales/customer service techniques
* Support team dynamics by providing continuous feedback and coaching to shape employees performances and help them realize their potential to move forward in their career journey
Requirements:
* Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers
* Elevates and enhances you team's energy through thoughtful and empathetic leadership
* Embraces changes and constantly looks for ways to do things better
* Wants to continue to grow as a leader – personal and professional development is at your core
* Inspires your team to build the skills and experience they need to reach their next career opportunity
What We Offer:
* Competitive compensation
* Comprehensive health and dental plan
* Great Employee Referral Program
* Opportunities to grow and develop your career
* Great culture, with a diverse and inclusive Workplace
* Employee discounts across Rogers & Fido services
* Parking available on site
* Monthly birthday recognition, acknowledgement and celebrations
* Opportunity to give back to the community through volunteering/participating in company events
If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you
At Wireless DNA, we're committed to creating a workplace that is inclusive and respectful of all employees. We welcome applications from diverse candidates and are an equal opportunity employer.
Please note that this job description is not all-inclusive and may be subject to change.
Job Types: Full-time, Permanent
Additional pay: Bonus pay
Benefits: Dental care, Extended health care, Paid time off, Vision care
Schedule: 8 hour shift, Weekends as needed
Ability to commute/relocate: Calgary, AB T2E 6W5: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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