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Retail Operations Supervisor

3 months ago

Surrey, British Columbia, Canada Uconnect Wireless Full time
Job Overview

As a Retail Operations Supervisor at Uconnect Wireless, you will play a crucial role in overseeing daily operations within our retail environment. Your leadership will ensure a smooth workflow and a positive customer experience.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months of relevant experience in a retail setting is preferred.
Work Environment

This position is set within a fast-paced retail business where public transportation is accessible for your convenience.

Key Responsibilities
  • Delegate tasks effectively among sales personnel.
  • Engage with customers to sell merchandise and enhance their shopping experience.
  • Compile and analyze reports regarding sales performance, inventory management, and staff matters.
  • Address and resolve customer inquiries, complaints, and supply chain issues promptly.
  • Maintain organized inventory systems to ensure product availability.
  • Supervise and coordinate the activities of retail staff, fostering a collaborative work environment.
Supervisory Responsibilities

You will oversee a small team of 1 to 2 retail salespersons and sales clerks.

Technical Skills

Proficiency in MS Outlook and other relevant technologies is essential for this role.

Work Conditions

The role requires attention to detail and the ability to perform a combination of sitting, standing, and walking throughout your shift.

Personal Attributes

The ideal candidate will demonstrate:

  • Strong client focus and excellent oral communication skills.
  • Flexibility and organizational skills.
  • Reliability and a collaborative team spirit.
Employment Details

This is a permanent position requiring a commitment of 30 to 40 hours per week, with a primary focus on delivering exceptional customer service and operational excellence.