Service Specialist

2 months ago


Victoria, British Columbia, Canada London Drugs Limited Full time
Service Specialist Job Description

At London Drugs Limited, we are seeking a skilled Service Specialist to join our team. As a Service Specialist, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide assistance to customers throughout the General Sales area, ensuring their needs are met and exceeded.
  • Handle customer issues and concerns in a professional and courteous manner.
  • Supervise the front end of the store, including monitoring cashier coverage, maintaining front end supplies, and replenishing change float.
  • Answer calls for customer assistance at the checkouts and provide support as needed.
  • Work effectively in a fast-paced environment, providing quality service to customers while maintaining a professional demeanor.
Requirements:
  • Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds.
  • Strong communication and interpersonal skills, with the ability to work collaboratively with colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Company-matched RRSPs and employee recognition program.
  • Ongoing training and education opportunities to support your career growth.
  • A dynamic and supportive work environment, with opportunities for advancement.

We are an equal opportunity employer, committed to building a diverse and inclusive workforce. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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