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Customer Service Representative

2 months ago

Barrie, Ontario, Canada Bill Gosling Outsourcing Full time
{"title": "Collections Agent", "description": "

Unlock Your Potential with Bill Gosling Outsourcing

We are seeking a motivated and results-driven individual to join our team as a Collections Agent. As a key member of our team, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.

Key Responsibilities:

  • Contact customers via phone and email to collect overdue payments
  • Negotiate payment plans and settlements with customers to resolve outstanding debts
  • Document all customer interactions and payment arrangements accurately in the system
  • Follow up with customers to ensure payment agreements are upheld
  • Collaborate with other team members to develop strategies for improving collection efforts
  • Provide excellent customer service while adhering to company policies and regulations

Why Choose Bill Gosling Outsourcing?

  • Canadian owned company with a global presence
  • Over 60 years of experience in the BPO industry
  • We strive to create a fun, diverse, and engaging workplace that promotes personal and professional growth
  • Encourage ongoing training and internal opportunities for career progression

What We Offer:

  • Hourly wages starting at $16.55/hour with bonus/commission potential based on performance
  • Flexible hybrid work environment
  • Health & Dental Benefits
  • All equipment will be provided by us
  • State of the Art office with large windows embracing natural light and beautiful views
", "lang_code": "en-US"}