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Application Analyst

2 months ago

Victoria, British Columbia, Canada BC Transit Full time
About the Role

We are seeking a highly skilled Application Analyst to join our team at BC Transit. As an Application Analyst, you will be responsible for providing technical support for business-critical applications and systems, including software development lifecycles, patching, debugging, and feature enhancement.

You will work closely with business application owners and end-users to establish and maintain regular contact and communication, as well as stay informed on upcoming changes. This role also involves producing, maintaining, and enhancing Ad-hoc reports using PowerBI, BI Publisher, and SQL reports.

Key Responsibilities
  • Provide technical support for business-critical applications and systems
  • Carry out software development lifecycles, patching, debugging, and feature enhancement
  • Establish and maintain regular contact and communication with business application owners and end-users
  • Produce, maintain, and enhance Ad-hoc reports using PowerBI, BI Publisher, and SQL reports
  • Stay informed on upcoming changes and maintain product support documentation library
Requirements
  • Experience working with enterprise HR, Payroll, Finance, or other business-critical applications
  • Experience supporting business-critical applications using Cloud technologies such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services
  • Experience supporting and implementing O365, M365, and Dynamic 365
  • Experience developing and supporting SQL reports
  • Demonstrated experience and discretion in the management of confidential employee and corporate information and systems
  • Experience with supporting and implementing solutions using Power App platforms
  • Experience utilizing a ticketing system to log issues, incidents, and requests
  • Experience creating and updating knowledge base articles, end-user documentation, and technical guidelines
  • Experience with Business Intelligence tools such as Power BI, Oracle Discoverer, Crystal Reports, JD Edwards Report Writer, and Hubble
What We Offer
  • Comprehensive medical and dental benefits
  • Membership in a defined benefit pension plan
  • Access to fitness and lifestyle centers
  • Employee Assistance Program and health and wellness initiatives
  • Complimentary employee bus pass and dependent passes
  • Corporate learning and development program
  • Employee recognition program
  • Social club with access to events