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Client Relationship Manager

2 months ago

Toronto, Ontario, Canada Strategic Solutions Technology Staffing Inc. Full time

Company Overview:

Strategic Solutions Technology Staffing Inc. is a premier provider of SAP Data Management solutions, dedicated to delivering innovative business strategies that empower organizations to optimize their operations, boost productivity, and achieve sustainable growth. Our extensive range of services encompasses advanced software solutions, strategic consulting, and customized training programs. As a trusted collaborator with SAP and OpenText, we assist businesses in leveraging their data to extract valuable insights that facilitate informed decision-making. Our commitment to excellence and continuous improvement ensures that we provide exceptional value to our clients globally.

Key Responsibilities:

  • Conduct thorough market analysis to identify potential clients within the designated market segment.
  • Generate new business opportunities through diverse channels, including cold outreach, email initiatives, networking, and social platforms.
  • Engage with potential clients to comprehend their business challenges, needs, and objectives.
  • Deliver impactful sales presentations and product demonstrations to highlight the advantages of our SAP Data and Document Management solutions.
  • Establish and nurture strong relationships with key stakeholders, including senior executives, IT managers, and end-users.
  • Collaborate with the sales team to create customized proposals and quotations tailored to client requirements.
  • Work alongside partner sales teams to engage in collaborative sales efforts, including lead generation and account mapping.
  • Participate in joint sales calls, meetings, and presentations with strategic partners to enhance sales effectiveness.
  • Develop a comprehensive understanding of partner offerings and how they complement our SAP Data and Document Management solutions.
  • Act as a liaison between our organization and strategic partners, ensuring effective communication and collaboration.
  • Collaborate with leadership to negotiate pricing, contract terms, and service-level agreements to finalize sales transactions.
  • Provide accurate sales forecasts and updates on the sales pipeline to management regularly.
  • Stay informed about industry trends, competitor activities, and product developments to effectively position our solutions in the marketplace.
  • Work with internal teams, including marketing, product development, and customer support, to ensure client satisfaction and successful implementation of solutions.
  • Attend industry events, trade shows, and conferences to expand your professional network and promote our offerings.

Qualifications:

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.
  • Demonstrated experience in sales, preferably within the software sector.
  • Familiarity with SAP Data and Document Management solutions is advantageous but not mandatory.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and influence decision-makers.
  • Strong presentation and negotiation skills with a client-focused approach.
  • Self-driven, goal-oriented, and capable of working independently as well as part of a team.
  • Results-oriented mindset with a proven track record of meeting or exceeding sales objectives.
  • Ability to quickly adapt to changing market dynamics and prioritize tasks effectively.
  • Proficient in utilizing CRM software and other sales tools.
  • Willingness to travel as necessary to meet with clients or attend industry events.