IT Site Lead

2 months ago

Windsor, Ontario, Canada Catalent Full time

IT Site Lead Job Summary:

Catalent is a global leader in the development and manufacturing of new treatments for patients worldwide. We are seeking an experienced IT Site Lead to join our team in Windsor, Ontario.

Key Responsibilities:

  • Work with Site Leadership to understand strategy and business challenges to proactively recommend IT solutions
  • Work with both global and local teams to optimize consistent support models and standardized services
  • Assist with developing the site IT Strategy & Roadmap in coordination with the overall IT Strategy
  • Work with business and IT leaders to deliver strategic initiatives requiring IT solutions
  • Work with Operational Technologies (Lab systems and Automation team) for project priority, standards, and support responsibilities
  • Ensure daily site support and projects are planned, tracked and completed (budget, resources, schedule); risks identified and mitigated
  • Escalate local IT site issues to ensure effective and timely resolution
  • Travel up to 10% (domestic)
  • Other duties as assigned

Requirements:

  • Bachelor's degree in Business Administration, and/or Management Information Systems, required
  • Five+ years of relevant and progressive IT support leading at least three+ IT subordinates
  • Demonstrated ITIL expertise is required; ITIL certification is a plus
  • Experience with ITSM tools (i.e. ServiceNow, BMC Remedy, etc.); including CMDB
  • Experience with IT management tools preferred: ServiceNow, SolarWinds, InTune, AutoPilot, etc.
  • Ability and willingness to provide 'on-call' and/or after-hours services as requested
  • Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds
  • Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience

Why Catalent:

  • Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance)
  • Group Retirement Savings –Registered Pension Plan (RPP) with employer contributions
  • Paid Time Off Programs including vacation, banked time & personal time
  • Employee Reward & Recognition programs
  • Opportunities for professional and personal development & growth including tuition reimbursement

About Catalent:

Catalent is a global, high-growth, public company, and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Our mission is to help people live better, healthier lives. We are committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee.

Equal Opportunity Employer:

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

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