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Revenue Operations Director

2 months ago


Markham, Ontario, Canada Trox Full time

Trox is a leading provider of innovative educational technology solutions, dedicated to empowering students and educators worldwide. We are seeking a highly motivated and experienced Director, Revenue Operations for North America to join our dynamic team.

As the Director, Revenue Operations, you will play a pivotal role in driving operational excellence and strategic growth across our North American market. You will be responsible for leading and optimizing revenue-generating processes, ensuring alignment between sales, marketing, finance, and customer success teams.

Your Responsibilities:
  • Develop and implement robust revenue operations strategies to enhance sales effectiveness, marketing ROI, and customer retention.
  • Monitor key performance indicators (KPIs) and provide actionable insights to optimize revenue performance across the entire customer lifecycle.
  • Collaborate with cross-functional teams to establish scalable processes, tools, and systems that support our go-to-market strategy.
  • Lead the development and implementation of sales compensation plans, ensuring alignment with business objectives and individual performance.
  • Drive operational efficiency by identifying areas for improvement and implementing best practices within the revenue organization.
Your Qualifications:
  • Proven track record of success leading Revenue Operations or Sales Operations functions in a high-growth environment.
  • Deep understanding of sales processes, CRM systems, and data analytics tools (e.g., NetSuite, Power BI).
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Excellent communication, presentation, and interpersonal skills with a collaborative approach.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.