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Store Operations Director

2 months ago


Halifax, Nova Scotia, Canada Topfresh Market Inc. Full time
Job Summary

We are seeking a highly skilled Department Head to join our team at Topfresh Market Inc. in a retail store setting. The successful candidate will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of retail staff to achieve sales targets and provide exceptional customer service.
    • Develop and implement strategies to improve store performance and increase sales.
  • Customer Service
    • Ensure that customers receive a high level of service and support.
    • Address customer complaints and concerns in a professional and timely manner.
  • Store Operations
    • Oversee the daily operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that the store is clean, safe, and well-maintained at all times.
  • Health and Benefits
    • Provide information to employees about health and benefits programs.
    • Ensure that employees understand their benefits and how to access them.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Language
    • English.
  • Work Hours
    • 35 hours per week.