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Telecommunications Dispatch Coordinator

3 months ago


Montreal, Quebec, Canada Aecon Full time

What is the Opportunity?

Faster.Smarter.Safer. Aecon Utilities is dedicated to executing projects with excellence. We are on a mission to establish ourselves as Canada's leading utility construction provider, and we are seeking a Dispatch Associate to play a vital role in this journey.

Aecon Technical Solutions Inc. employs skilled professionals to handle telecommunications infrastructure installations across various sectors, including residential, retail, commercial, institutional, and hospitality. Our team is well-equipped to meet diverse telecom installation requirements.

Reporting directly to the Control Centre Manager, the Dispatch Associate will undertake a range of administrative responsibilities that support the effective dispatch of telecommunications technicians.

Key Responsibilities:

Deliver administrative and clerical assistance with precision and efficiency. Coordinate the dispatch of telecom technicians through electronic communication and phone for assignments nationwide. Manage inquiries via email and phone. Understand, interpret, and apply company policies, regulations, and guidelines. Organize and maintain document files systematically. Support colleagues with office tasks as needed. Execute additional duties as assigned by the supervisor or manager.

Qualifications:

Proficient in both French and English (spoken and written). Strong interpersonal and communication abilities. Exceptional organizational and multitasking capabilities. Proficient in computer applications, particularly Microsoft Office. Ability to thrive under pressure while meeting deadlines, demonstrating initiative and requiring minimal supervision. Flexibility in work schedule, including potential evening and weekend shifts.