Junior Product Owner

Work Location: Canada

Hours: 37.5

Line of Business: Enterprise Enabling Functions

Pay Details: We are dedicated to ensuring fair and equitable compensation for all our colleagues. We encourage candidates to engage in open discussions with our HR Team regarding compensation-related inquiries, including details specific to this role.

Position Overview:

The Junior Product Owner plays a crucial role in guiding a development team (pod) to deliver value to the organization through customer-centric product increments. This includes collaborating with other Product Owners and senior management to adhere to a product vision, developing and managing a prioritized product backlog, addressing delivery obstacles, and consistently evaluating customer feedback. The Junior Product Owner should always strive to maximize value, consider continuous improvements in the product or delivery process, foster a positive work environment, and ensure that work aligns with Agile principles of transparency, collaboration, and engagement.

CUSTOMER FOCUS

• Collaborate with management to support the realization of a product vision.
• In alignment with the product vision, develop and maintain a product backlog, continually re-prioritizing user stories to deliver maximum customer or end-user value.
• Regularly align with senior management on the product delivery roadmap, defined Minimum Marketable Features, and release schedules.
• Analyze performance metrics; advocate for strategies to enhance the customer or end-user product experience.
• Engage in scrum or Kanban ceremonies (e.g., stand-ups, retrospectives), propose new ideas for enhancing product value or delivery efficiency, and share insights with leadership as appropriate.
• Proactively connect with established business process partners to ensure customers or end users are prepared for application changes and establish ongoing processes.
• Create a value-driven product backlog and iterate continuously, ensuring user stories are well-defined and prioritized.
• Oversee user story design, development, and completion; accept or reject user stories based on the agreed Definition of Done and Acceptance Criteria.
• Manage delivery initiatives and supervise the development team (pod) backlogs.
• Proactively identify issues that hinder the efficient delivery of customer-focused increments.
• Responsible for managing defects and prioritization.

SHAREHOLDER RESPONSIBILITIES

• Adhere to enterprise frameworks or methodologies relevant to activities within the business area.
• Ensure ongoing strategic alignment with senior management, providing feedback as necessary.
• Incorporate feedback from the development team and stakeholders in backlog management, facilitating discussions among multiple stakeholders with competing priorities.
• Understand the internal business and technical landscape, proactively defining, aligning, or integrating with relevant stakeholders and shared services control groups.
• Lead the submission and discussion during the Quarterly Business Review regarding their product.
• Effectively manage business stakeholders to gather inputs required for product development in a timely manner.
• Monitor the regulatory landscape and collaborate with senior management to adapt product strategy as necessary.
• Actively coordinate and engage in risk, quality, and business testing management.
• Empowered to make decisions regarding product delivery, escalating to senior management when necessary.
• Communicate effectively with business, technology, and senior management regarding product changes and backlog priorities.
• Serve as the primary point of escalation for the development team, providing guidance and decision-making as needed.
• Collaborate with peers to reinforce Agile methodologies.
• Compile performance metrics and share insights with relevant stakeholders.
• Define the Objectives and Key Results (OKRs) in partnership with various stakeholders across the organization.
• Safeguard the organization's interests by identifying and managing risks, escalating non-standard, high-risk activities as necessary.
• Stay informed about emerging issues, trends, and evolving regulatory requirements, assessing potential impacts.
• Maintain a culture of risk management and control, supported by effective processes aligned with risk appetite.

TEAM CONTRIBUTION

• Actively participate as a team member, fostering a positive work environment that promotes service to the business, quality, innovation, and teamwork, while ensuring timely communication of issues or points of interest.
• Provide thought leadership and industry knowledge in your area of expertise and engage in knowledge transfer within the team and business unit.
• Stay updated on emerging trends and developments, enhancing knowledge of the business, related tools, and techniques.
• Engage in personal performance management and development activities, including cross-training within the team.
• Keep colleagues informed about the status and progress of projects and any relevant information related to daily activities.
• Contribute to the team's skill development through mentorship, sharing knowledge and experiences, and leveraging best practices.
• Lead, motivate, and cultivate relationships with internal and external business partners/stakeholders to foster productive working relationships.
• Support a fair, positive, and equitable environment that embraces a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and externally.

EXPERTISE AND EDUCATION

• Undergraduate degree and/or product certification.
• 7+ years of relevant experience.
• 3+ years of experience as a Product Owner or in Agile-related delivery.
• Certification as a Scrum Product Owner (CSPO) and project management experience are considered assets.
• Scaled Agile Framework (SAFe) certifications or experience in scaled agile delivery are considered assets.

About TD Bank:

TD is a leading global financial institution and ranks as the fifth largest bank in North America by branches. We deliver exceptional customer experiences to millions of households and businesses across Canada, the United States, and beyond. Our diverse team of over 95,000 colleagues brings their skills, talent, and creativity to the bank and the communities we serve. We are guided by our vision to be the better bank and our purpose to enrich the lives of our customers, communities, and colleagues.

Our Total Rewards Package:
Our Total Rewards package reflects our commitment to investing in our colleagues to help them achieve their financial, physical, and mental well-being goals. This includes a competitive salary, variable compensation, and various key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and recognition programs.

Additional Information:
We appreciate your interest in building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we are committed to supporting our colleagues in thriving both at work and at home.

Colleague Development:
If you are interested in a specific career path or wish to develop certain skills, we are here to support your success. You will have regular career, development, and performance discussions with your manager, along with access to an online learning platform and various mentoring programs to unlock future opportunities.

Training & Onboarding:
We provide comprehensive training and onboarding sessions to ensure you have everything needed to succeed in your new role.

Interview Process:
We will reach out to candidates of interest to schedule interviews and strive to communicate outcomes to all applicants via email or phone.

Accommodation:
Your accessibility is important to us. Please inform us if you require accommodations (such as accessible meeting rooms or captioning for virtual interviews) to help us remove barriers during the interview process.

We look forward to hearing from you.

Language Requirement: N/A.

Our Values:
At TD, we are guided by our purpose to enrich the lives of our customers, communities, and colleagues, and we share a set of values that shape our culture and guide our behavior. In return for how our colleagues contribute to TD's success, we are committed to delivering a colleague experience grounded in Impact, Growth, and a Culture of Care.

Our Commitment to Diversity, Equity, and Inclusion:
At TD, we are dedicated to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We are committed to building an inclusive workforce that reflects the diversity of the customers and communities we serve.

Making an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to driving progress towards a more inclusive and sustainable future. This is exemplified by the TD Ready Commitment, a multi-year North American initiative targeting a total of C$1 billion in community giving by 2030 across four key areas: Financial Security, Vibrant Planet, Connected Communities, and Better Health.