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Store Operations Manager

2 months ago


Abbotsford, British Columbia, Canada 1025569 B.C. LTD. DBA College Park Liquor Store Full time
Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to join our team at 1025569 B.C. LTD. DBA College Park Liquor Store. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs efficiently and effectively.

Key Responsibilities:
  • Plan and Organize Daily Operations: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Manage Staff and Assign Duties: Supervise and train a team of sales associates, ensuring that they have the skills and knowledge needed to provide excellent customer service.
  • Study Market Research and Trends: Analyze market data and trends to determine consumer demand, potential sales volumes, and the impact of competitors' operations on sales.
  • Determine Merchandise and Services: Select and procure merchandise for resale, ensuring that it meets our customers' needs and preferences.
  • Develop and Implement Marketing Strategies: Create and execute marketing plans to promote our products and services, increase brand awareness, and drive sales.
  • Determine Staffing Requirements: Assess the needs of our store and determine the number of staff required to meet customer demand.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, ensuring that our customers receive a positive experience.
  • Conduct Performance Reviews: Evaluate the performance of our staff, providing feedback and coaching to help them improve their skills and knowledge.
Work Conditions and Physical Capabilities:
  • Attention to Detail: Maintain a high level of attention to detail, ensuring that our store is clean, organized, and well-maintained.
  • Standing for Extended Periods: Stand for extended periods, moving around the store to assist customers and manage staff.
Personal Suitability:
  • Client Focus: Provide exceptional customer service, ensuring that our customers feel valued and appreciated.
  • Excellent Oral Communication: Communicate effectively with our customers, staff, and suppliers, ensuring that our store runs smoothly and efficiently.
  • Flexibility: Adapt to changing circumstances, such as unexpected supply shortages or customer complaints.
  • Judgement: Make informed decisions, using your knowledge and experience to resolve issues and improve our store's performance.
  • Organized: Maintain a high level of organization, ensuring that our store is clean, organized, and well-maintained.
  • Team Player: Work collaboratively with our staff, suppliers, and customers, ensuring that our store runs smoothly and efficiently.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week